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Made to order outfits for every "body", delivered to your doorstep in 2 weeks
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PKR
  • PKR
  • USD
  • GBP
  • SAR
  • AED
  • CAD

Terms & Conditions

Welcome to Dot! By accessing or using our services, you agree to the following terms and conditions. Please read them carefully before using the website. If you do not agree to these terms, kindly refrain from using our services.

Acceptance of Terms

By using the Dot website or making a purchase, you confirm that you accept these terms and conditions and agree to abide by them.

1. Eligibility

To shop with Dot, you must:

  • Be at least 18 years old or have parental/guardian consent.
  • Provide accurate and up-to-date information when creating an account or making a purchase.
2. Products and Services

Dot offers a curated collection of clothing and apparel. While we strive to provide accurate product descriptions and images, slight variations in color, texture, or design may occur due to photography or screen settings.

3. Pricing and Payments
  • All prices are listed in pkr and are subject to change without notice.
  • Payments are processed securely via our authorized payment gateways.
  • We reserve the right to cancel orders if payment is incomplete or unauthorized.
4. Shipping and Delivery
  • Orders are processed and shipped within [processing time, e.g., 3-5 business days].
  • Delivery timelines may vary depending on your location and selected shipping method.
  • Dot is not liable for delays caused by courier services or unforeseen circumstances.
5. Returns and Exchanges
  • We offer returns or exchanges within [return period, e.g., 14 days] of purchase for unused and undamaged items with original tags.
  • Refunds (if applicable) will be processed after inspecting the returned items.
  • Sale items and custom orders are non-refundable.
  • Shipping fees for returns are the customer’s responsibility unless the product was defective or incorrect.
6. Intellectual Property

  • All designs, logos, images, and content displayed on the Dot website are the exclusive property of Dot. Any unauthorized use, reproduction, or distribution is prohibited.

7. User Conduct

  • When using our website, you agree not to:

    • Engage in fraudulent activities or unauthorized transactions.
    • Disrupt or interfere with the website’s functionality.
    • Use the website for any unlawful purposes.
8. Privacy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Limitation of Liability

  • Dot is not responsible for:

    • Any damages arising from the use or inability to use our website or products.
    • Any loss caused by third-party errors, including payment gateways or courier services.
10. Modifications to Terms

  • Dot reserves the right to update these terms at any time. Changes will be effective upon posting on the website. Your continued use of our services constitutes acceptance of the revised terms.

11. Governing Law

  • These terms are governed by the laws of [jurisdiction]. Any disputes will be resolved exclusively in the courts of [jurisdiction].

12. Contact Us

  • For inquiries or assistance, feel free to reach out to us:

    • Email: [your email]
    • Phone: [your phone number]
    • Address: [your address]

By shopping with Dot, you agree to these terms and conditions. Thank you for choosing us for your fashion needs!

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